Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a crypto casino listed on this site? This page explains how to reach us, what kinds of messages we handle, and how quickly you can expect to hear back.
How to Reach the Team
The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within two working days. If your enquiry relates to a specific site — say, a payout issue at one of the operators we cover, or a bonus term you think is outdated — include the casino name and as much detail as you can. It helps us route your message to the right person and get back to you faster.
We are a comparison and review site, not a casino operator. We cannot process deposits, withdrawals, account verification, or bonus disputes on behalf of any of the sites listed here. For anything involving your account, funds, or a specific transaction, you will need to contact that casino's own support team directly.
What You Can Get in Touch About
- Corrections and accuracy checks — Licensing details, bonus terms, and supported cryptocurrencies change. If something on the site looks out of date, tell us and we will look into it.
- Questions about how sites are reviewed — If you want more detail on why a casino appears where it does in our rankings, or how we weigh factors like payout speed or verification requirements, ask and we will explain.
- Content suggestions — If there is a coin, a payment method, or a topic — such as no-KYC play or offshore licensing — you think we should cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent a crypto casino or an industry organization and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, we would rather you reach out to a dedicated support line first. In the US, the National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential. You are also welcome to message us if you think our content should say more on this front.
What Happens After You Send a Message
A real person on our team reads and replies to every message — there is no auto-responder standing in for a genuine answer. Most enquiries are answered within two working days; during busier periods it may take a little longer, and we appreciate the patience.
If your message concerns a factual error — a bonus figure, a wagering requirement, a licensing detail — we treat that seriously and will verify it against the operator's current terms before making any change. If it concerns feedback on how we compare offshore crypto casinos, or a suggestion for a page like our Best Non GamStop Casinos guide, we will pass it to the editorial team reviewing that content.
Before You Write In
A few quick notes that might save you a message:
- We do not offer tax or legal advice. Crypto gambling winnings and crypto gains can both carry US tax obligations, and the rules vary by state and situation — a qualified tax professional is the right person to ask, not a review site.
- We cannot advise on ways around a casino's identity checks, geoblocks, or a state's own restrictions. If a site lists your state as excluded, that restriction is set by the operator and we cannot override it.
- Every casino on this site operates offshore, typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator. This is a legal grey area for US players, not a settled legal status, and it is on you to check your own state's laws before signing up anywhere.
- Everything on this site is intended for adults of legal gambling age only — 18 or 21 depending on the site and your state. We do not offer content or support to anyone under that threshold.
A Note on Our Standards
We aim to keep our reviews of Bitcoin casinos, no-KYC platforms, and crypto casino bonuses honest and current, and reader feedback is a real part of how we do that. If something we have published affected a decision you made — for better or worse — we genuinely want to hear about it. That input shapes how we cover payout speed, verification requirements, and licensing across the sites we rank.
Thanks for taking the time to read this far. Send us a message whenever something needs asking, correcting, or flagging — we will get back to you.